connection problem
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Hi as I’ve tried many times to connect to jetpack with WordPress but each and every time it shows diagnose connection problem. I’m facing a lot of issues regarding jetpack and sometimes it shows HTTPS inbound.
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Hi there,
Can you give us the URL of the site you’re trying to connect? Then we can check if we see any problems from our end.
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https://toracreations.in/
and although it’s working slow as well as it takes a lot of time while loading. -
Okay, it looks like something is blocking XML-RPC on your site. That file at https://toracreations.in/xmlrpc.php is taking very long to load, and then gives a page not found error. That’s what Jetpack uses to connect and communicate with your site, so Jetpack won’t work is XML-RPC is disabled or being blocked.
Please contact your hosting provider to make sure XML-RPC is turned on and not being restricted. If you’re using any security plugins on your site, also make sure that they’re not restricting access to XML-RPC.
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Hi
XML-RPC is turned on but still, it takes a lot of time while loading the website and losing Jetpack connection. -
Hi @toracreations,
Can you use the checks mentioned under “Check xmlrpc.php” , particularly the second test? I tried it and it timed out for me:
Your host should be able to spot the issue if you’ll share the result with them.
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XML-RPC server accepts POST requests only.
Congratulation! Your site passed the first check.
But still facing the loading time issue of my website. Please solve this issue for me.
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Hi there,
Debugging your site, there are definitely connection issues that might be related to the loading issues you are facing.
https://tools.jetpack.com/debug/?url=https://toracreations.in/
It takes the debug forever to load and https://toracreations.in/xmlrpc.php is not loading for me at all.
I would recommend reaching out to your host to have them make sure XML-RPC is not being restricted in any way.
Thanks,
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