Connection with domain

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  sisupyourlife · Member · Apr 1, 2022 at 3:33 pm

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  We bought a new domain through Strato (bunterleben.family) and connected it in via admin log in in wordpress. The website is not working since Strato needs the IP adress to access the website and provide the domain for wordpress. Can you help fix the problem so that our website will be available again?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 1, 2022 at 5:59 pm

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  We recommend connecting the domain by changing name servers: https://wordpress.com/support/domains/connect-existing-domain/

  If you must connect it via IP address instead, please follow the steps at https://wordpress.com/support/domains/connect-existing-domain/#alternatives-to-using-name-servers