Considering Upgrading to WordPress premium but have some features already
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If I upgrade to WordPress premium and already have the domain, will the credit go toward renewing it (renewal due in March)? ALSO I just paid for a year of custom design, is there any way to use that $30 toward the premium which already includes custom design?
The blog I need help with is: (visible only to logged in users)
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Hi there,
If I upgrade to WordPress premium and already have the domain, will the credit go toward renewing it (renewal due in March)?
Yes! It should renew your domain for another year.
I just paid for a year of custom design, is there any way to use that $30 toward the premium which already includes custom design?
You should be offered the Premium bundle at a discounted price (either $79 or $89 depending on how soon you purchase it) since you already own an included upgrade. However, if you would prefer, I can fully refund the $30 purchase for the Custom Design upgrade. Then, you can purchase the Premium bundle. Would you rather do that?
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Yes! I will do that. I am out of the country untill Feb 24 and have limited internet access untill I get back. Can we take care of it when I get back because I am not sure if I have a credit card on file or not? Thank you
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Yep! We can definitely take care of it when you get back. Just let me know when you’re ready!
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Hi so sorry it took me so long to get back to you. I am ready now just let me know what I need to do. thanks!
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Hi!
There appears to be a slight wrinkle with the Premium bundle upgrade as the upgrade is showing as unavailable on your blog. We’re investigating the issue currently. I will let you know as soon as you can upgrade!
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Hi!
I went ahead and sent a manual payment form to your email address on file. Could you please complete the payment request there? I will then add the Premium bundle to your account.
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