Constant contact forms

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  elite312 · Member · Jan 19, 2022 at 9:58 pm

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  I’m getting this message with my constant contact form: Constant Contact Forms has experienced issues that may need addressed and functionality may be missing. I believe the end user is asked which mailing list to subscribe to and this is causing a submission error.

  Error log:
  [2021-10-10 02:21:57] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttpExceptionServerException – Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=(redacted by staff) [status code] 503 [reason phrase] Service Unavailable [] []

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 19, 2022 at 11:54 pm

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  Hey there! I edited your message to remove the API key info, just in case that’s sensitive.

  Usually a 503 error means there was a temporary problem with the service mentioned in the error — in this case, the ConstantContact API. Their site just suggests trying again later:
  https://v3.developer.constantcontact.com/api_guide/glossary_responses.html#503-service-unavailable

  But, if you’re consistently able to reproduce the error — for example, if you get it every single time you choose certain options — it might be a bug that ConstantContact would need to fix. If that’s the case, can you reach out to their support here?
  https://community.constantcontact.com/help-center

  Speaking of support, for help with your WordPress site, your Business Plan includes direct, private support if you’d like that. https://wordpress.com/help/contact

  Or you are more than welcome to ask questions here in our community forum.

  Hoping that helps!