contact

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  stevestoncaretaking · Member · Jun 29, 2019 at 1:26 am

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  I don’t want a forum I just want to contact someone from WP. No chat button on my paid site

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Jun 29, 2019 at 3:18 am

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  Hi,

  Have you followed the instructions in the How to Access Live Chat Support section of the Live Chat Support support page?

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  gemmacevans · Member · Jun 29, 2019 at 8:45 am

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  Hi stevestoncaretaking,

  No chat button on my paid site

  The account you are currently logged in to hasn’t purchased any paid plans. If you haven’t done so already, please try logging out of WordPress.com and log back in using the email address your purchase receipt was sent to.

  If you are still having trouble afterwards, please let me know the address of the site you paid to upgrade (but not share any transaction IDs or card details on these public forums).