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  skot4softwaree4c164f54a · Member · Apr 9, 2021 at 12:26 am

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  How the bloody hell do I send an email to WordPress to query an $120 charge they’ve made on my credit card. I don’t have a WordPress site, which keeps getting pointed out to me when I try and access live chat support … but it’s that I don’t have a WordPress site which is the reason I’m questioning the charge. I am going round in circles … if anybody could help I would be very grateful.

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  ryrhino00 · Member · Apr 9, 2021 at 2:40 am

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  Hi

  Please use the link below which is a tool to find out about charges from WordPress

  https://wpchrg.wordpress.com

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  staff-mckluskey · Staff · Apr 9, 2021 at 7:48 am

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  Hi,

  You’re logged in as skot4softwaree4c164f54a, and there are no sites under your account. You probably have a different account, that uses another email address.

  As @ryrhino00 suggested, it’s best if you search for the charge at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.