Contact an unknown WordPress user

  • Unknown's avatar

    Hello,

    Is it possible to contact a WordPress user knowing only his nickname?

    My wordpress.com blog is private and accessible only to authorized users. I need to know who they are before giving them access.
    However, when a user requests access to me, I simply receive an e-mail such as:

    “The user WordPress.com ‘******’ asks permission to visit your private site.” Do you want to allow him to access this site?”

    The nicknames are rarely sufficiently explicit so that I can deduce the identity of the people who ask me for access.

    I would like to be able to write a message (via WordPress, or by e-mail), to ask them to introduce themselves so that I can recognize them. Is there any way to do that?

  • Unknown's avatar

    Hi there, I don’t believe there is directly.

    The only thing I can think of is to try adding “wordpress.com” to their username. like ******.wordpress.com to see if they have a site here.

  • Unknown's avatar

    Thanks for your answer.
    I’ve already tried : unfortunately, a lot of them don’t have any site…

    WordPress schould give a solution to this issue !

  • Unknown's avatar

    Hi judicm,

    Is it possible to contact a WordPress user knowing only his nickname?

    For security reasons, I’m afraid we are unable to provide contact details for a user who has requested access to your site. If @justjennifer’s suggestion doesn’t return any results, it means they haven’t create a site or are using a WordPress.com address.

    The nicknames are rarely sufficiently explicit so that I can deduce the identity of the people who ask me for access.

    If in doubt, I recommend inviting people you trust as Viewers of your site using these steps:

    https://en.support.wordpress.com/adding-users/

    I would like to be able to write a message (via WordPress, or by e-mail), to ask them to introduce themselves so that I can recognize them.

    It won’t be possible to add a message to your site as marking is private hides everything from public view.

    One option would be to make the site public and password protect your posts and pages:

    https://en.support.wordpress.com/pages/page-visibility/

    Visitors would be able to see titles but not read the content itself without a password. You could then text to a widget which asks visitors to introduce themselves in they would like to read your content. Just a thought!

  • Unknown's avatar

    It won’t be possible to add a message to your site as marking is private hides everything from public view.

    One option would be to make the site public and password protect your posts and pages:

    https://en.support.wordpress.com/pages/page-visibility/

    Visitors would be able to see titles but not read the content itself without a password. You could then text to a widget which asks visitors to introduce themselves in they would like to read your content. Just a thought!

    Thanks, this solution is interesting. But can I set the same password for all the password protected posts ? And does it unlock all these posts together ? If someone want to read all these posts, will he have to type the password for each post ?

  • Unknown's avatar

    Hi judicm,

    And does it unlock all these posts together ?

    Any posts using the same password will be unlocked — although you also have the option to specify a unique password for each post if you wanted to.

  • Unknown's avatar

    @gemmacevans – Just to get a better understanding of this, are password protected posts/pages indexed in any way by search engines? Are the contents of the Media Library of that same site indexed by search engines? What is the mechanism by which visitors get the password for the posts/pages? Are password protected posts pinged to followers or appear in any form in the Reader? Thanks.

    @judicm Unfortunately passwords are only as secure as the people who use them. I understand your frustration in your initial query, but keeping your site Private is the only way to keep a free site secure.

    Is the content of your site something you would wish to share publicly? If so, then make your site visibility Public. If not, then keep it Private and only invite people you know to view the site.

    The hybrid of this, as @gemmacevans mentioned, is by having one Private site and one Public site and they both can be free sites (it does not require using a domain/subdomain). Here’s more on that in general. https://en.support.wordpress.com/tutorials/build-a-membership-website-tutorial/

  • Unknown's avatar

    Just to get a better understanding of this, are password protected posts/pages indexed in any way by search engines?

    They shouldn’t be, no. Posts and pages need to be public in order to be indexed by search engines.

    Are the contents of the Media Library of that same site indexed by search engines?

    Media files aren’t specifically included in the sitemap of a site but on a public site, they can be viewed by anyone with a link to the file. As far as I am aware, we don’t block search engines from accessing media files based on how they’re used.

    What is the mechanism by which visitors get the password for the posts/pages?

    There isn’t a feature to send the password directly from your WordPress.com account, so it would need to be sent manually. It’s only possible to add one password per post or page, so the same password would need to be shared. Therefore, it would be important to only share this password with people you trust.

    judicm — I just want to highlight one of @justjennifer’s comments.

    keeping your site Private is the only way to keep a free site secure

    If complete privacy is important to you then I’d recommend keeping your site marked as private. Although it is harder to grant access to unknown users, it will ensure your content isn’t visible to the public. It all depends on the level of privacy you need.

  • Unknown's avatar

    @gemmacevans, my apologies for the lateness! Thank you very much for the additional replies and information on this.

    Besides the username account, it could be helpful to a site owner to include a link to the user’s Gravatar profile in the email notification WordPressdotcom sends out. Worst case scenario is that there won’t be anything there but their Gravatar photo (if any).

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