contact email

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  kfcas · Member · Mar 21, 2023 at 4:16 pm

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  Hi there, every year when our subscription is due, a former employee who set up the site receives the emailed notification instead of me. Are you able to delete him as a contact. his name is Jonathan Paynter and his email address is (email visible only to moderators and staff). The emails should come to (email visible only to moderators and staff) or (email visible only to moderators and staff) instead. He’s good to forward them to me but I’d never know of any issue otherwise.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 21, 2023 at 6:30 pm

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  Hi there!

  To change the email address on file for the account, your former employee would need to log into their account and update their email address to the one you choose.

  However, since you’re already a listed Administrator on the account, the best thing to do would be to have them transfer the site, the domain, and ownership of the plans to your @kfcas account. They can log into their account and follow these steps to transfer ownership of everything to you as this is not something Staff can do for you.

  

  Transfer a Site to Another WordPress.com Account

  in WordPress.com Support

  2 min read

  You can transfer ownership of a site or blog to another WordPress.com account by following the steps in this guide. Table of Contents For Sites Without PluginsBefore you BeginStart the TransferConfirm the TransferFor Plugin-Enabled SitesUpdate the Domain Contact Details For Sites Without Plugins Before you Begin Keep in mind that: You will be removed as the owner of the site. You

  I hope that clarifies things! Let us know if you have any questions.