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  tarquinifabrizio92 · Member · May 7, 2020 at 8:20 pm

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  salve quando provo a cliccare qualche funzionalità pro per comrparla mi apre la pagina e mi dice non hai accesso a questa pagina eppure sono loggato in wordpress e sto lavorando come è possibile?

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  fstat · Staff · May 8, 2020 at 8:33 am

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  Hi there,

  I used Google Translate to translate your message as this is the English support forum. In your message you said:

  hi when i try to click some pro features to understand it it opens the page and tells me you don’t have access to this page and yet i am logged in wordpress and i am working as it is possible?

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  tarquinifabrizio92 · Member · May 8, 2020 at 9:33 am

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  of course my website is this http://www.superblackweek.com

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  staff-mckluskey · Staff · May 8, 2020 at 10:04 am

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  Thanks, it seems that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.