Contact Form 7 not sending but E-mail from WP Mail SMPT works

  • Unknown's avatar

    Hi, everything from WP Mail SMPT seems to be working fine, it sends E-mails out and receives E-mails however, if you submit contact details and a message on the contact form in the “Contact us” page you get a message saying it was successfully submitted but I do not receive an E-mail from the contact form?

    The site is: Ayamedesigns.com it’s hosted by a private company using Cpanel. The E-mails work, as it receives test E-mails from the WP SMPT test.

    I have looked through previous similar posts but found no solution.

  • Unknown's avatar

    Hi lemethven,

    ayamedesigns.com is a WordPress.org site hosted by Hetzner, rather than WordPress.com. There is some information about the differences between the two in this guide:

    WordPress.com vs. WordPress.org

    We can only help with WordPress.com sites here but support for self hosted sites is available on the WordPress.org support forums:

    https://wordpress.org/support/forums/

    You can post there for help :)

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