Contact form bug ?

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  azsoftmatter · Member · Oct 15, 2013 at 10:24 pm

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  I cannot use symbol ] in the field descriptors of a contact form. The symbol ] gets deleted after saving. That does not happen with the symbol [. Is it possible to fix it ? I need to use both [ and ]. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Oct 16, 2013 at 3:05 pm

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  Howdy Andrei,

  I’ll check with the devs on if there’s a way to automate this, but here is how you can work around it.

  Since the ] character is used in the shortcode to generate the form, it drops the ending one so the system doesn’t stop generating the form early.

  After you insert the contact form, if you could add the following where you would want the ] to be (without the space between the & and the #): & #93;

  That’s the HTML code for the bracket. It’ll be displayed correctly by browsers, but won’t confuse our system.

  Please let me know if you have any questions or need anything else.

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  azsoftmatter · Member · Oct 16, 2013 at 3:16 pm

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  Great! It works! Thanks for the speedy answer!

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  azsoftmatter · Member · Oct 16, 2013 at 3:57 pm

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  Just one more thing. If I modify the form from the contact form editor, I need to first delete that sequence and paste it back after again, as it deletes part of the form if I try to edit white the sequence is already there.

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  kraftbj · Staff · Oct 16, 2013 at 4:06 pm

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  Ah, that’s good to know. Thanks for reporting that; I didn’t test that scenario when coming up with the workaround.

  Much appreciated!