Contact Form – Cant find where info goes!
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HI there, I set my website up a few years ago with the help of some developer friends, I’ve only tickled the site a little bit since but recently decided to pick up to pace and start to promote the business etc however I noticed that I couldn’t get mt emails or the info from the Contact form – I’ve sorted a ‘forward’ to my personal hotmail account for the email but i still can’t find where the contact form info goes – Pleeeeeeease help!
Thanks
(Not sure what other info you may need to help me so please be gentle with me!) -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
Many thanks in advance.
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Hi there, it’s this one – http://durame.co.uk/
The template is Birch but from memory it didn’t have a form on it so my friend helped me create one but having not looked at it for a couple years (yikes!) I simply can’t remember much about how to find my way around it – very rusty!
Any help would be much appreciated TIA -
Hi there,
The site durame.co.uk appears to be a self-hosted WordPress (also called “.org”) site hosted on Tsohost Web Hosting, and not a site hosted on our WordPress.com service.
You can confirm here: https://gwhois.org/durame.co.uk+dns
To clarify, we are not the only providers of WordPress sites, and Tsohost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.
You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/
You may also wish to contact your host’s support team for more assistance.
Hope that points you in the right direction!
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