Contact form changing email the Contact Us form is sent to
-
I’m attempting to change the email address for the person that is contacted by the Contact Us form. When I change it and hit Save it sends me an email but the email states that if you want to change the Email no other action is required. Unfortunately the email does NOT change. Can you tell me where I am going wrong?
Thanks in advance for any help you can give me.The blog I need help with is: (visible only to logged in users)
-
The email address registered with the relevant WordPress.com account is the unique identifier. Please read these support docs:
https://en.support.wordpress.com/email-notifications/ -
Issues Changing your Email Address https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
-
Contact Form – Notification preferences
https://en.support.wordpress.com/contact-form/#notification-preferences -
Note that I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
When you add the form (or edit the form) – click on the email option at the top and fill in an email address – that will override the default send to the blog owner – NOTE – if you want to contact form to go to more than one email you need to fill in all the email addresses you want (send to more than one person is common)
Strange note – to edit a contact form – highlight all the code then click on “Add Form” – yes just like you want to add a new form and that will let you edit the form – – or if you are real brave you can edit the short code
-
Hi there,
I checked the contact form on your site at https://knightservices206.wordpress.com/home/about-lafayette-handyman/ and I see you now have the contact form notification preferences set up to send the form submissions to a specific email address.
If that isn’t working the way you expect it to, please let me know!
- The topic ‘Contact form changing email the Contact Us form is sent to’ is closed to new replies.