Contact form doesn't show up
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Hello, I want to make a contact form on my blog, but when I click on “make a contact form” it shows only half up. It doesn’t matter if I scroll up or down, I see only half of it.
Is that a problem that you can fix?
Thank you,
HannyThe blog I need help with is: (visible only to logged in users)
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Are you following these instructions? http://en.support.wordpress.com/contact-form/
What browser and version are you using?
Also, there’s no content on the site you’ve linked to. Are you talking about a different site?
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I have tried it on Safari, Google Chrome and Firefox, all the same
It is the right link, but I have put my blog on private, because it is not finished yet -
The site is not private. It is empty. Have you actually published a post? or page? Or are they drafts only?
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The link may be right, but the site itself is not Private since it is accessible by clicking on the link. (Privacy: http://en.support.wordpress.com/settings/privacy-settings/ )
Other than pointing you to these browser troubleshooting suggestions http://en.support.wordpress.com/browser-issues/ then there’s really not much we can do to help you if we can’t see the problem.
Do you want to take a screenshot of what you are seeing and upload it to your site’s Media Library. You can then copy the URL from the Media Library and use the “Link” button above the forum comment box to create a link to it. http://en.support.wordpress.com/make-a-screenshot/
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I made it private. Is it okay now?
http://wp.me/a3VlgH-m
When you click on this link, can you see it? It is all very new for me because I started this yesterday. -
Your site is indeed now Private, but that won’t help us help you solve the contact form problem. :)
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No, thank you.
Since you don’t really have any content on your current site, why not just make it visible at this time?
Alternatively, upload the screenshot to another free, visible WP.com site.
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OK, see it now. The Contact form has gone above the screen.
Try decreasing your screen size to make the contents smaller (usually scrollmouse and whatever Macs use for the PC Ctrl button). Then drag the contact form down into the center of the screen and resize/zoom to the default.
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Drat! I just tried zooming and dragging on my computer (PC) and that didn’t work because the contact form is an overlay. I’m sorry, but I’m out of ideas if that didn’t work for you.
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No, nothing works. :-( Increasing or decreasing, it stays the same. Is it the same at your blog? Thanks for helping me. I hope it will come right soon.
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Yes, as I said above.
I’ve tagged this for Staff help. Please subscribe to this thread (if you haven’t already) so you will see their reply. It may take a while, so please be patient.
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Hey there hegunn,
We’re looking into the issue. Do you still have the same problem if you use a different browser? e.g. Chrome or FireFox?
Thanks,
Chris.
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Hi Chris – hegunn answered this above: https://en.forums.wordpress.com/topic/contact-form-doesnt-show-up?replies=18#post-1442630
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@justjennifer – doh, missed that :( Thanks!
I’m having difficulty reproducing this problem – I’ve tried it from multiple OSs/browsers/locales and have had no luck. I’ll continue to investigate!
-Chris.
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