Contact Form Doesn't Show Up on Site

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  gbromeo · Member · May 6, 2017 at 2:57 am

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  Hello,
  I set up a contact form (using the default WordPress plug-in, I assume) and it shows up in the edit mode for my page ‘Say Hi’ but when I go to the page the contact form isn’t there.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 6, 2017 at 8:31 am

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  Hi there,

  Please follow this guide on how to properly insert a contact form into a page:
  https://en.support.wordpress.com/forms/contact-form/

  Let me know if you need more help with that.

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  gbromeo · Member · May 6, 2017 at 1:35 pm

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  Hi,

  Like I said, I did insert the contact form. For some reason it doesn’t show up on my page.

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  fstat · Staff · May 8, 2017 at 9:58 am

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  Can you please try inserting the form using shortcodes as described in this support document:
  https://en.support.wordpress.com/forms/contact-form/#how-to-add-a-contact-form-with-shortcodes

  Let me know if this works.

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  gbromeo · Member · May 15, 2017 at 12:02 am

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  It didn’t work, unfortunately. I copied and pasted the shortcode, clicked “Update” to save my changes, and it still doesn’t show up on my site.

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  fstat · Staff · May 15, 2017 at 6:53 am

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  That’s weird…

  I have notified the Support Staff to check it out. They’ll reply to you in this topic shortly.

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  gemmacevans · Member · May 15, 2017 at 8:38 am

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  Hi romeonomore,

  When I switch to the HTML tab in the page editor, I can see the following code:

  <div class="hidden form-submission-html">
  
  [contact-form]
  [contact-field label="Name" type="name" required="true" /]
  [contact-field label="Email" type="email" placeholder="Your Email Address" required="true" /]
  [contact-field label="Website" type="url" /]
  [contact-field label="Comment" type="textarea" required="true" /]
  [/contact-form]
  
  </div>

  The problem is being caused by a class called ‘hidden’ (in the first line). If you remove ‘hidden’, the form will display correctly.

  Let me know how you get on.