Contact form doesn't work

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  parlayninjaone · Member · Jul 11, 2016 at 3:43 pm

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  Hello,

  I am unable to receive email messages using the contact form on my website. It use to work no problems but now it doesn’t work. I didn’t change anything on my site. After I write a message, it says message sent but I never receive any messages. I tried creating a new website and had the same results with the contact form again. Can anyone please tell me how to fix this?

  Thanks,
  Ara

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 11, 2016 at 3:52 pm

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  Review Email Notifications https://en.support.wordpress.com/email-notifications/

  If you are having trouble receiving the email check your email client spam filter and if you use a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you still are not successful finding it, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  parlayninjaone · Member · Jul 11, 2016 at 7:43 pm

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  Thanks for all your help! The messages were going to my spam folder. I fixed that and now everything works.

  Thank you!

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  timethief · Member · Jul 11, 2016 at 7:44 pm

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  You’re welcome. :)