Contact form email notifications
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I cannot get the email notification from a contact form submission to go to the correct email address. Using WordPress 3.5 / Jetpack 2.0.2 / Colorway Theme 2.4 this form is not sending to the email address specified in the field shown above, nor to the Jetpack account email, wordpress.org account email or the email associated with Akismet… But instead is somehow associated with me (the web dev) and I cannot find where to switch this back over. I have scoured through all the wordpress settings that require an email address to be sure there is no config associating me with this site and cannot figure this thing out… I see no relation anywhere.
To be clear this Jetpack plugin has been created with a newly created wordpress.com/Akismet account using the clients email address and other info, but is somehow associated with my email address (the web dev) as the form sends only to me. ???? The submissions do however show in the “feedback” area…. but I really need email notifications sent to the admin making them aware this is a new submission. I’m sure this is my mistake but cannot find a place to change it back.
If you could respond here that would be preferred: (email visible only to moderators and staff)The blog I need help with is: (visible only to logged in users)
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I found the solution here: https://en.forums.wordpress.com/topic/contact-form-cant-get-email-notifications-to-send-to-different-email-address?replies=5
“Nevermind. I found the problem. Here’s what’s up:
For whatever reason, putting the info in the email notifications tab on the Build a Form dialog wasn’t getting it into the shortcode. Instead, it just showed this:[contact-form subject='RESERVATION']
Changing the subject line(mine was “RESERVATION”), but not the address it gets sent to. I found some outdated shortcode related to ua forms, and tried guessing the commands and inserting a “to” field on my own, as a seperate entry, but it didn’t work. It just showed up as text on the page.
To get it to work, it has to be in the same entry with the subject line. Here’s what the shortcode should look like:
[contact-form to='(email visible only to moderators and staff)' subject='YourSubjectHere']
For mine, this is the first entry, before any of the fields in the form. I’m not sure if there are other ways to do it. Hope this helps anyone having the same problem.”
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I’m glad you found the solution, and thank you for linking to it for other users who may search!
Cheers!
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