Contact form emails going to wrong address
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Hi!
I have a couple of websites, and I also created and administer a website for a friend. I have set it up so that any messages sent to her via her contact form should go directly to her email address, but these emails are coming to me. We’d both really like to resolve this if possible – any suggestions much appreciated!
The blog I need help with is: (visible only to logged in users)
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Please check Notification preferences on Contact Form support page.
Please also refer Email Notifications support page.
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Many thanks! Can I access the notification preferences once the contact form is in place or do I have to delete and redo the contact form?
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You should be able to change notification preferences without deleting the existing contact form.
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Submitted contact forms will be emailed to the address you see in the Email Address field on your account page (after you login, of course :-)).
So this is the first place you can change your address. However some people may not like to change the email address they have on file and would like receive the contact forms to a different email. In this case you can follow these steps.
Please feel free to let me know if you still have trouble updating email address.
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After you click on the small Add Contact Form media icon as the support page says,
click on the Email notifications tab.
Enter comma separated email addresses in the Enter your email address field.
Click on Save and go back to form builder button.
Scroll down the returned page a bit.
Click on Add this form to my post button.
Click on Update button on your Edit Page,. -
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