Contact form-no notifications being received
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Do help…I do not seem to be receiving notifications from my contact form..
The blog I need help with is: (visible only to logged in users)
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Have you consulted the relevant support doc and confirmed your Notification preferences?
https://en.support.wordpress.com/forms/contact-form/
https://en.support.wordpress.com/forms/contact-form/#notification-preferences -
Hi…Yes …I did both of this…and i asked someone to fill the contact form…but I am not receiving notification…and I don;t find it in the blog too…
Where does it go to then? -
Will you please confirm that the email address here https://wordpress.com/me/account is correct?
If you cannot locate the email check your email client spam filter, and if you use gmail or google apps please consult these guides:
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/gmail-issues/If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I have checked gmail-no spams and it is not in any other filters.. what should I do now?
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Wait patiently for Staff to work their way forward to this thread and email you at the email address you provided here https://wordpress.com/me/account
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Hi @chinmayacraft, that is odd. When did this issue start for you?
By the way, you can also access form submissions here.
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Thank you so much. I am now able to see the form submissions in wordpress feedback section.
However, no notifications are coming to my email. I am not sure why. I have checked and my email id listed is correct. Also checked spam and filters.
But appreciate the help…at least I am able to find the submitted forms now:)
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No…never…received notifications for comments received right from the start but never for the form submission.
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sorry…to clarify what I wrote earlier…
I always receive email notifications for comments made
But never for forms right from the start…
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@chinmayacraft would you mind testing by removing the contact form completely and adding it again, this time without the extra field?
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I got it from you…but tested from another email id…i did not receive any notification again…why is this happening?
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@chinmayacraft I’ve just tried submitting a message just like yours but from my computer.
Looking at the other messages, I wonder if the form thinks these are spam because they all say almost the same thing?
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Thanks for trying again:)
In my gmail account, there is nothing in spam.
Is there any other place I need to check?
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We check for spam on our side too. If all of the submissions say almost the same thing, our form might think it’s spam.
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