contact form not working anymore

  • Unknown's avatar

    I have a contact form on my website and have had it for about a year now. It is a puppy application for prospective families. All of a sudden it is not sending to my email. I will get the message at the bottom that states that it was sent, but it is not ever received. I have checked it several times. It worked last week and I have done nothing to change the form, I don’t even go there. I thought it may be due to updates that needed to be installed, so I updated the site and the contact form, still nothing. I also checked the email address that it supposed to be sent to and it is correct. I am getting all other emails, just not from this contact form. The contact form is here: http://springviewdoodles.com/puppy-application if anyone wants to look. I have sent a note into the support site to no avail, there has been no response since I sent it in yesterday.

    I can’t run my business if I can’t get these applications, can someone please help me? Thanks Lisa

  • Unknown's avatar

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar

    This is a wordpress.com website with a contact form in it. There is no blog

  • Unknown's avatar

    Sorry but it looks like you have a WordPress.ORG install on Godaddy – so you should take the friendly supportbot’s advice and make friends over at WordPress.ORG.

    The site you reference is not a WordPress.COM hosted site.

  • Unknown's avatar

    Very confusing as I sign into my site with WordPress.com thanks

  • Unknown's avatar

    Is this where you sign in?
    http://www.springviewdoodles.com/wp-admin/

    It says “WordPress”, not “WordPress.com”. There is a big difference between the two:
    http://en.support.wordpress.com/com-vs-org/

    As the support and auxclass already told you, it looks like you are in the wrong forum.

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