contact form sending responses to personal email and not business email

  • Unknown's avatar
    dylanfafard · Member ·

    Hi, I recently added a contact us form to get questions from users, and when I submit the form it sends to my personal gmail and not my business email that I have setup on the site. Anyone know where I need to make changes for it to send to the business email??

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  • Unknown's avatar
    dragstor · Member ·

    Hi there! 👋🏼

    Hi, I recently added a contact us form to get questions from users, and when I submit the form it sends to my personal gmail and not my business email that I have setup on the site. Anyone know where I need to make changes for it to send to the business email??

    I checked your “Contact Form” page, and I saw that you’ve set your Gmail as the “Email address to send to” value — you’ll want to update it to your business email like this:


    (if you can’t see the screenshot, click here)

    Here’s a guide on configuring a form block:

    WP
    Blocks (The Full List) » Form Block
    in WordPress.com Support
    9 min read
    The Form block lets readers get in touch with you through your website. Use the Form block to add many types of forms, including a contact form, appointment booking form, event registration form, feedback form, and more. Video Tutorial How to add a contact form – Transcript 0:08 The Form block allows you to create a contact form on your website, so your visitors can get in touch with

    After updating it to your business email, you can test it to see if you’re getting them 😊

    As always, you can alternatively contact us via Live Chat for any urgent issues, and our Happiness Engineers can assist you immediately.

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