contact form sends all details of all fields to admin email except "comment"

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  drashok · Member · Nov 9, 2012 at 1:23 pm

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  Hi,
  I am using WordPress.org 3.4.2 for my website.
  The contact form of the jetpack instantaneously sends all fields and the details entered therein, except details entered in ‘comment’ to the admin email.
  I am using ‘Montezuma’ theme of Bytesforall.
  The same happened in previous theme ‘wornwall’.

  Problem persisted even after fresh reinstall for update from wp 3.4.1 to wp 3.4.2.

  Kindly guide,
  Best wishes,
  Dr. Ashok Koparday
  Blog url: http://mydoctortells.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  drashok · Member · Nov 9, 2012 at 2:10 pm

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  Hi,
  Just to add.

  Not getting contents (Getting field names only)

  1. Text area = ‘comment’
  2. Two more ‘text’

  Getting the following field names with content details in it.

  1. Name
  2. Email
  3. Another email
  4. Two ‘radio’
  5. One ‘text’
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  kathrynwp · Staff · Nov 13, 2012 at 3:30 pm

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  Hi there – could you please provide a link to the site where Jetpack is running?

  Are you using the latest version of Jetpack, 2.0? If not, could you please try updating?

  Please try turning off all other plugins except Jetpack, and let me know if this makes a difference in the form behaviour.

  Thanks.

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  drashok · Member · Nov 13, 2012 at 6:43 pm

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  I appreciate you replying.

  My site is http://mydoctortells.com. This has Jetpack plugin, which offers contact form. Yes, both the WordPress and Jetpack are updated versions.

  I had done that. Only jetpack and no other plugin activated. Presently my dashboard resembles like a notepad and does not display clearly. I will reupload wp admin and wp includes folders from freshly downloaded WordPress 3.4.2

  Regards,
  Ashok Koparday

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  drashok · Member · Nov 13, 2012 at 8:13 pm

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  Hi kathrynwp,

  I had forgotten to install WP Mail SMTP plugin.
  Resolved.
  Thanks

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  kathrynwp · Staff · Nov 13, 2012 at 8:21 pm

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  Glad you figured it out – thanks for letting me know.