Contact Form submission

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  joanac1e3221979 · Member · Nov 22, 2018 at 3:18 pm

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  Hi,

  I’ve created an Contact Form and they installed Intelligence to mesure the results.

  But it is not working.

  And, when I submit the form it appear the following message:

  “Thank you for your message. It has been sent. var _wpcf7_intel_goal_cnt = _wpcf7_intel_goal_cnt || 0; if (_wpcf7_intel_goal_cnt == 0) { _wpcf7_intel_goal_cnt++; io(‘event’, [{“eventCategory”:”Form submission: Contact Form BC2+”,”eventAction”:”BC – form2″,”eventLabel”:”:wpcf7:1881″,”eventValue”:100,”nonInteraction”:false,”oa”:{“rc”:”form”,”rt”:”wpcf7″,”ri”:”:wpcf7:1881″,”rk”:1881,”2rc”:”submission”,”2ri”:”:wpcf7:1881:”}}]); } ”

  How can I remove this?

  Thanks

  Joana

• 

  torres126 · Member · Nov 22, 2018 at 3:48 pm

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  Hi there, what is the URL of your website? Are you using the contact form included by the Jetpack plugin?

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  joanac1e3221979 · Member · Nov 22, 2018 at 3:51 pm

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  Hi Torres126

  Thanks for you answer!!

  the url is https://www.bettingconnections.com and you can check the form we are trying to track here:

  https://www.bettingconnections.com/explore-your-options-talk-with-us

  I’m using Contact Form 7

  Can you help?

  Thanks

• 

  torres126 · Member · Nov 22, 2018 at 4:18 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider. But for an issue with a specific plugin, I’d suggest contacting the plugin developer: https://wordpress.org/support/plugin/contact-form-7

  Hope this gets fixed soon!