Contact form: when/how does it process the message?

  • Unknown's avatar

    I added a contact page to my WP-hosted blog using the [contact-form] technique.

    After publishing it, I logged out and looked at it to see how it looks for non-members and to test functionality. I filled in the required info, wrote “test” in the message area, and submitted it.

    The question now is, where the heck does the message go? I never got it through email and don’t see anywhere on the dashboard to find it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Check your spam filter. It not infrequently goes there. Once you unspam it, all should be well.

  • Unknown's avatar

    Nope, on my registered email address I see all incoming mail spam or not. It hasn’t been sent to me. And if WP was flagging it as spam before sending as email to me, wouldn’t it show up in my dashboard spam?

  • Unknown's avatar

    The thing is, those messages are passed through Akismet, the wordpress spam filter, so having just one word, “test” might trigger it as spam.

    Try a real message with a couple sentences.

  • Unknown's avatar

    I just sent you a test contact message.

  • Unknown's avatar

    @thesacredpath Interesting, I did get your test message. Never did get the one I sent myself. I initially thought the fact I entered my own email address in the form (and that’s also the address the form should send the message to) confused the script, but after seeing your observation about the single word “test” I tried again and this time it came through.

    I guess that takes care of this issue too. Thanks again for your help.

  • Unknown's avatar

    Yeah, from my experience with my self-hosted blog, if I turn spam protection off (I was troubleshooting some issues and had it off for a couple weeks) a contact form can generate a lot of spam, so it is a good thing Akismet monitors them.

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