Contact forms

  • Unknown's avatar
    sherelleforeshaw · Member ·

    Hi, i saw on my recent reports that 3 contact forms were sent to me but i did not receive them. I have since rectified an error i was having where my ‘From email’ address did not match my domain website, the message said that this was blocking my notifications, but they are not in my spam either. Is there anyway i can view the contact forms which were sent to me before

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Thank you for reaching out to us with your concern. I understand that you’re experiencing issues with your contact form notifications on your WordPress site.

    However, I’d like to clarify that your site seems to be hosted with another hosting provider and uses the free, open-source version of WordPress. Due to this, we’re limited in our ability to assist directly, as our managed hosting platform only allows us to investigate and address issues on sites hosted directly with WordPress.com.

    If you’re considering more hands-on support and management for your site, we offer our own managed hosting service that comes with an array of benefits, robust infrastructure, and direct support. You can find out more about what we offer here: https://wordpress.com/hosting/

    Should you decide to make the switch, we also have an easy-to-use migration plugin that will help simplify the process for you. Here’s how you can learn more and get started with the migration:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Having said that, we genuinely want to be of help. Since your site is powered by the open-source version of WordPress, you can find assistance by asking for help in the community support forums specifically meant for that version. They are in the best position to assist with your query: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this helps, and please let us know if you have any other questions.

  • The topic ‘Contact forms’ is closed to new replies.