contact info not updating

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  telfandrea · Member · Apr 12, 2016 at 4:23 pm

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  how long does it take for the info to show up as changed?

  this is what i keep checking:
  http://www.networksolutions.com/whois/results.jsp?domain=browsersolympia.com

  telfandrea
  Member
  Apr 12, 2016, 9:18 AM

  I changed the contact info AGAIN but if I go back into wordpress and view the contact information, it’s been reverted back to my original info. Same problem.

  Do you want me to create a new thread?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 12, 2016 at 4:44 pm

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  Hey there,

  It can take up to 72 hours for the WHOIS database to update, but it is usually much, much quicker than that – maybe a few hours.

  However, if things aren’t staying saved once updated on the WordPress end, that is probably why you haven’t seen the WHOIS info updated. Where in WordPress are you trying to update and what exactly are you updating?

  Let me know – I’d be happy to take a look. thanks!

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  telfandrea · Member · Apr 12, 2016 at 4:53 pm

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  I go to domains. Then I click on “contacts and privacy”. Then I click on contact info. Then I put in the new information. And it says the info has been saved. If I back out of the page and then go in again my old information is what’s listed.

  I have been doing this for well over 24 hours and I am getting frustrated :)

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  staff-doublebassd · Staff · Apr 12, 2016 at 5:06 pm

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  Hey there,

  So I can get some more information from you, I’m going to contact you via e-mail if that is okay.

  Let me know if you do not receive the e-mail. Thanks!