Contact info problem

• 

  jeteliot · Member · Dec 3, 2012 at 5:59 pm

  • Copy link
  • Add topic to favorites

  I want to change my email address in gen’l settings. I am told to confirm this change when addressed in my email, but an email does not come for me to confirm. I have checked spam. I have tried this three times always with the same result.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 3, 2012 at 11:24 pm

  • Copy link

  Hi there,
  Please check your email client spam/junk mail filter. I have tagged this thread for Staff assistance.

• 

  jeteliot · Member · Dec 4, 2012 at 9:20 pm

  • Copy link

  Thanks timethief. Checked spam. Somehow the Word Press system insists on keeping the old e-mail in some site places, and the new email in other places. Makes it difficult to log in, even to reply to this. I want to log in and have all places on my site be “jeteliot” only; no “sinisterwriter”. Confused as to why a simple email change has become so complicated.

• 

  zandyring · Staff · Dec 4, 2012 at 9:24 pm

  • Copy link

  Hi there @jetelliot,

  I’m going to turn this into a support ticket, since we’ll need to discuss your email address/s.

  You’ll get an email with the title of this thread as the subject line.

  Cheers!