contact information for wordpress

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  spatterson266 · Member · Sep 14, 2019 at 3:47 am

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  I am having issue with my site. I just purchased the Premium level with WordPress so I can have live chat and email support. How can I access live chat and email support?

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  krishnajasti · Member · Sep 14, 2019 at 4:37 am

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  Hi there,
  Can you please provide us with your website URL? It would be much appreciated.

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  justjennifer · Member · Sep 14, 2019 at 6:57 am

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  Hello there, staff have advised you in this thread https://en.forums.wordpress.com/topic/my-front-page-landing-static-page-is-not-showing-as-it-was-designed/ that your site is not hosted with us so we are unable to assist with your site. Please refer to that thread as I will close this one as a duplicate.

  
  @krishnajasti just a kind reminder to please check the member’s profile page to see if a thread is a duplicate and already answered or whether the Duplicate tag has been added to the Tags section in this thread’s sidebar. Thanks for your help. https://en.support.wordpress.com/wordpress-com-volunteers/