Contact Issues

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  michaelbkopans · Member · Mar 28, 2016 at 7:20 pm

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  Can someone please help me??? I’ve been trying to get in touch with an agent for wordpress. No one is picking up. After 3-4 minutes of waiting, the phone automatically hangs up. I’ve called over 10 times. Any advice?? Please feel free to email me at (email visible only to moderators and staff) with a response.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 28, 2016 at 7:21 pm

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  There is no phone support so I have no idea who you are calling.

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  timethief · Member · Mar 28, 2016 at 7:22 pm

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  For all the support options when you have technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best contact form to use now is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum.

  re: direct email support
  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com