CONTACT ME URGENTLY !!!!!!!

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  heritagehomesjapan · Member · Dec 5, 2023 at 3:54 am

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  I need to speak to a human being!!!!!!!!!
  OUr pasword has been changed and we no longer ‘exist’ !!!!

  Self-declared URL: heritagehomesjapan.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Dec 5, 2023 at 6:16 am

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  We can’t help as your site isn’t running on the wordpress.com platform but is self-hosted meaning it uses the open source wordpress.org. You must take a look in the documentation at wordpress.org or ask for help in their forum.

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  dragstor · Member · Dec 5, 2023 at 8:54 am

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  Hello! 👋🏼

  I checked your site, and it looks like it is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here: https://wordpress.com/support/com-vs-org/).

  You can find more details on your hosting provider here: https://whohosts.pro/heritagehomesjapan.com

  💡 Please note — this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

  I suggest asking your question in the WordPress.org support forum:

  • https://wordpress.org/support/forums/

  There is an excellent community of WordPress.org users who can help you.

  Contacting your hosting provider (The Constant Company, LLC) for more help restoring access to your site is also a good move forward.