Contact Page on Web Site Western Steel & Wire

  • Unknown's avatar
    wswsales001 · Member ·

    Contact page is only giving bot or sexual inquiries. Not once have we ever had a legitimate contact. I had a customer call me and asked why I haven’t responded. Stated she put a request in on the contact page and received an email as follows:

    From: Western Steel + Wire
    Sent: Tuesday, June 7, 2022 12:37 PM
    To: Kris Herb
    Subject: Submission Confirmation

    Name:

    Kris Herb

    Company Name:

    Lightspeed Technologies Inc.

    Email:

    (email visible only to moderators and staff)

    Message:

    Looking for pricing on 14 gauge galvanized steel wire. If in a spool we are looking for min 2,640′ per spool. What we are doing is putting the spool on a cart and then coiling and cutting the wire to 20′ lengths. We regularly go through 1,200, 20′ coils and the 1/2 mile spools only yield 132 coils. We’d need 10 spools to get our regular qty coils.
    Thank you for any info you can provide.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I’m happy to get you pointed in the right direction.

    It looks like you’re using Ninja Forms for your contact form. You should contact their support to see why your form submissions aren’t working properly. You can reach them here: https://ninjaforms.com/contact/

    I hope that helps!

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