CONTACT SUPPORT
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I need to speak with a representative. I cannot find one contact. PLEASE help
The blog I need help with is: (visible only to logged in users)
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Hi there, if you need assistance from the community, please let us know what you need help with, but do not post financial or personal information in this thread.
In general you can find all the information for working with your WordPressdotcom site at our Support site https://en.support.wordpress.com/
Let us know how we can help.
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I am not able to login to one of my wordpress accounts. Is there anyone from the company i can speak to?
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What I post below applies only to sites hosted by wordpress.COM. It does not apply to wordpress.ORG software installs.
You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
*Replace NAME_OF_BLOG in that URL with the actual name of your blog.
I recommend bookmarking that link or memorizing it.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/ -
The site is for Soscenter.us i have literally tried every password and username I can remember and its all wrong. I just want to speak with someone from there support team do they not have a number?
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soscenter.us is hosted by GoDaddy.com, not by wordpress.COM.
We provide support only for wordpress.COM hosted sites as they are the only ones on our servers. That site is not on our servers and you are posting to the wrong support forum to get support for it.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.re: wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.re: Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
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