Contact Support

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  coloreid · Member · Aug 4, 2018 at 10:33 pm

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  I cancelled my premium subscription and now I can’t contact support.
  I wanted to ask about getting a full refund I was just beyond 2 days.
  How else can I reach them?
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Aug 4, 2018 at 10:51 pm

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  Hi,

  Were you within the 30 day window? For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund:

  Refund a Purchase

  Hope this helps :)

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  coloreid · Member · Aug 4, 2018 at 11:03 pm

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  Yes but you only get a full refund within 2 days, I think?
  I am at a $86 refund because I was a bit late and wanted to see if $120 was possible.

  I cant find options to contact anyone via email or ticket with my now free subscription.

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  brookedot · Member · Aug 5, 2018 at 10:31 pm

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  Hi there,

  I have refunded the remaining $34 Canada as your domain transfer was never complete.

  Let us know if you need help with anything else.