Contact Support
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Does anyone know how to contact wordpress support? Is there an email address that I am not seeing?
The blog I need help with is: (visible only to logged in users)
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I have tried to add a paypal button on my blog as a text widget but for some reason it doesn’t work.
When I paste the code (and I have been given two different codes to try) when I save the widget only part of the codes actually saves and nothing appears on my blog. -
Then you are using the wrong code. Please paste it here using Code tags so I can see it.
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I want to cancel the premium bundle that I never used for last one year, and they renewed couple days ago and charged me another $ 299.00 I just want to close the damn account and get my $ 299 refunded. I called the number and it sent me a text, I dont get how you guys are in business without a support phone number and someone to answer the question. I never logged in to my site, but paid $ 299 a year ago and thought of cancelling but never did, so I eat that cost, but now I dont want to lose another $299 this time around.
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hello, i need help with the blog http://www.katavipark.wordpress.com, i recently upgraded to premium ( http://www.kataviparkblog.com) now after two days it has gone back to katavipark.wordpress.com, i need help to sort it out as i have not asked for cancellation
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@1800mygroup @saadanipark- I’ve marked this for Staff assistance. Please be patient while they get back to you.
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Hi,
I am a word press user ‘wakhle32’, email: (email visible only to moderators and staff).
I am not able to access the my dashboard, all my privileges to my blog has been revoked, I need to get all the previous admin privileges to access he site. -
What do I need to do to get a response to a support posting? I posted the following (under the title: How do I stop my site reverting to a previous version?) at 16:31 UK time on Friday and have not have a response, and the problem continues (I had been planning to upgrade because in the lots of respects this a great platform, but at the moment WordPress is letting me down on the basics!):
My site seems to flip between two versions. One contains only some old content and uses the TwentyTwelve theme. The other, one which I have invested quite a lot of time and contains all the current content uses the TwentyEleven theme. It has done this a couple of times now, fortunately so far it is eventually, at least a few hours and a couple of PC reboots later, reverted to the version that I want to keep and build. I thought it had settled down with the right version, but it has just flipped back again. THIS IS A NIGHTMARE!
The blog I need help with is http://escondidoframework.wordpress.com/
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Hello, I upgraded to premium a little while ago, but in my settings I can’t find that. Also, where can I find a summery of what I can do with this premium upgrade? thanks! Annick
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Hi–I really, really, really hate the new spam referrer flag. Hate, hate, hate. It bleeds over the other links. Messy to look at. And I don’t have the problem in the first place, so it’s not fixing anything that I care about. Can I turn it off?
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Need help with a malware issue. Hosting is through network solutions, but they told me I need to update WordPress version. Unable to log in to my admin page. Website is hdcap.com.
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The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.
This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/
The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.
For more on the difference: http://support.wordpress.com/com-vs-org/
If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.
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I have tried to add a paypal button on my blog as a text widget but for some reason it doesn’t work.
When I paste the code (and I have been given two different codes to try) when I save the widget only part of the codes actually saves and nothing appears on my blog.Are you following the instructions here:
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I want to cancel the premium bundle that I never used for last one year, and they renewed couple days ago and charged me another $ 299.00 I just want to close the damn account and get my $ 299 refunded.
I can absolutely help you with that. However, you need to decide what to do with your domain registration. I can refund you the full amount if you cancel 1800myg.com or I can refund you the amount you paid less the $18 ($26 with registration privacy) domain registration.
Just to clarify, if you want to cancel your domain 1800myg.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using 1800myg.com again in the future, I suggest that you do not choose to cancel and instead point its nameservers to your new webhost or transfer the domain to another registrar.
Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.
Please let me know if you have further questions or if anything is unclear.
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hello, i need help with the blog http://www.katavipark.wordpress.com, i recently upgraded to premium ( http://www.kataviparkblog.com) now after two days it has gone back to katavipark.wordpress.com, i need help to sort it out as i have not asked for cancellation
I can help with that!
The problem is that kataviparkblog.com was not set as your WordPress.com site’s primary domain. I have switched that for you and the URL should now display correctly. For future reference, you can change or update your primary domain by logging into your WordPress.com site’s dashboard and going to Store–>Domains.
Please let me know if you have further questions or if anything is unclear.
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My site seems to flip between two versions. One contains only some old content and uses the TwentyTwelve theme. The other, one which I have invested quite a lot of time and contains all the current content uses the TwentyEleven theme.
I now have that fixed for you. Let me know if you are still having issues.
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How can view numbers for a page TODAY be a lot less than the number of likes for the same page TODAY? Is there a way for people to ‘like’ a page without viewing the page?
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Hello, I upgraded to premium a little while ago, but in my settings I can’t find that.
I am seeing WordPress.com Premium as having been purchased for tacosandtagliatelle.wordpress.com.
Also, where can I find a summery of what I can do with this premium upgrade? thanks! Annick
WordPress.com Premium includes:
- A Free Domain
- Custom Design
- VideoPress
- Space Upgrade
- Ad-Free
For more info, you can refer to this page: http://store.wordpress.com/premium-upgrades/pro-bundle/
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