Contact Support Info Needed

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  mimiandbe · Member · May 9, 2018 at 8:18 pm

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  My blog is due for renewal at the end of the month but the page that should show me how much it is has no information on just blank boxes. I’ve tried to click on contact support but that is also blank boxes so I have no way of speaking to anyone. Help?!

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · May 10, 2018 at 1:35 am

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  Hey mimiandbe,

  Please try this link to contact the staff.

  https://wordpress.com/help/contact

  If that doesn’t work, please let us know so that we can all the staff here in the forums.

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  staff-zinnia · Staff · May 10, 2018 at 10:41 am

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  Hi –

  I just wanted to confirm that your account is eligible for live chat support as part of your premium plan. Try and reach us via https://wordpress.com/help/contact/ to start a new live chat session.

  What do you see on your purchases page at https://wordpress.com/me/purchases/ ?