Contact Us

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  robinsonradio · Member · Nov 25, 2016 at 9:07 pm

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  What plug in do I need or what back end architecture do I need to have the ‘Contact Us’ form come to me in an email?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 25, 2016 at 9:10 pm

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  None. All support docs are at https://en.support.wordpress.com
  Search for contact form https://en.support.wordpress.com/?s=contact+form
  Results https://en.support.wordpress.com/forms/contact-form/

  You can create a Subscribe page http://en.support.wordpress.com/pages/ add and customize a contact form with multiple fields, change the email address where you’ll be notified, and mark feedbacks as spam from your dashboard on that page. http://en.support.wordpress.com/contact-form/

  Read more at https://en.support.wordpress.com/?s=following

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  timethief · Member · Nov 25, 2016 at 9:11 pm

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  Additional information re: plugins

  There is no FTP access to wordpress.com blogs and no blogger installed plugin capability. Those exist only on wordpress.ORG software installs and no upgrade alters that reality.
  No FTP access http://en.support.wordpress.com/ftp-access/
  No blogger installed plugins http://en.support.wordpress.com/plugins/

  See: Moving to Self-Hosted WordPress
  https://move.wordpress.com/

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  See here https://wordpress.org/support/forum/plugins-and-hacks/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  robinsonradio · Member · Nov 25, 2016 at 9:20 pm

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  Thanks! My NEW site is WordPress.org.
  RobinsonMedia.fm

  Kevin L. Robinson
  [sigline redacted by mod]

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  timethief · Member · Nov 25, 2016 at 9:23 pm

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  Well than you are posting to the wrong support forum. robinsonmedia.fm is hosted by GoDaddy.com, not by wordpress.com. We cannot help you as that site is not on our servers.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  robinsonradio · Member · Nov 25, 2016 at 9:30 pm

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  Big help – thanks! Kevin L. Robinson
  [sigline redacted by mod]

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  timethief · Member · Nov 25, 2016 at 9:32 pm

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  You’re welcome.

  P.S. No signature link drops, email addresses, phone numbers, etc are allowed here on this public support forum. Staff will have to remove them.