Why are my purchases disabled?

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  musicbeat2014 · Member · Nov 6, 2021 at 5:04 pm

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  Why my purchase are disabled? please give me a good reason

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Nov 7, 2021 at 12:03 am

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  Hi there, it looks like your purchase was flagged. Our forums staff can’t help with this, but I see that you have an open ticket with our Billing Support team. They’ll typically review your case within about a business day.

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  musicbeat2014 · Member · Nov 7, 2021 at 12:06 pm

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  I would like to understand why it was flagged? How can I resolve the problem?

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  staff-totoro · Staff · Nov 7, 2021 at 6:40 pm

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  We are not able to help with billing issues here in our public forums but our billing team has been alerted of this issue and will contact you privately via email with more info. Thanks for your patience!