Contact Us

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  faulksbros · Member · Nov 10, 2022 at 3:48 pm

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  I get an error when I try to submit a Contact Us form

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 10, 2022 at 10:42 pm

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  Howdy –

  Thanks for writing in. I am happy to take a closer look and see what’s going on.

  First, can you send me the link to the contact form that you’re using?

  Something you can try in the meantime, use a different browser and see if the form will submit properly.

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  faulksbros · Member · Nov 11, 2022 at 1:07 pm

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  I think this is what you are asking for.

  https://wordpress.com/plugins/contact-form-7/faulksbrothers.com

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  staff-95percentghost · Staff · Nov 11, 2022 at 8:43 pm

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  Hi there, faulksbrothers.com is hosted with Network Solutions. In order to get help with your website, we do suggest contacting either Network Solutions’ own customer support, or alternatively the community forums of WordPress.org; or in the case of a plugin like Contact Form 7, their own dedicated support forum:

  – https://wordpress.org/support/plugin/contact-form-7/
  – https://www.networksolutions.com/knowledge
  – https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host like Network Solutions (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

  Contact Form 7 also have documentation which is oriented to help you with issues like the forms not submitting:

  After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?