Contact WordPress

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  arspoetically · Member · Jan 3, 2017 at 7:48 pm

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  I would like to Contact WordPress, how do I do so?

  The blog I need help with is: (visible only to logged in users)

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  helpfulresponses · Member · Jan 24, 2017 at 5:03 am

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  Hello. I would like to make a sitemap of my WordPress site. Do I need to have a paid plan in order to do this? I found your address: yourgroovysite.wordpress.com/sitemap.xml. Can I use that? If so, how?Can I use a site map creation site to do that? Thank You

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  timethief · Member · Jan 24, 2017 at 5:04 am

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  @helpfulresponses
  Please start your own thread. https://en.forums.wordpress.com/?new=1

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  timethief · Member · Jan 24, 2017 at 5:05 am

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  @kathrynlburton

  All support docs are at https://en.support.wordpress.com/
  Type in getting help and click search https://en.support.wordpress.com/?s=getting+help

  See: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com