Contact WordPress about charges

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  igamerdev · Member · Dec 30, 2015 at 5:38 pm

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  Contact WordPress about charges

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  timethief · Member · Dec 30, 2015 at 5:42 pm

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  See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.
  Premium bundle details http://store.wordpress.com/plans/premium/
  Business bundle details http://store.wordpress.com/plans/business/

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and upgrades at > Dashboard> Store > My Upgrades

  Your billing history will be at Dashboard > Store > Billing History

  Note that each upgrade applies to a single blog only and is for a single year only when it is due to be renewed. Also note that upgrades must be paid in full at the time of purchase. Your options for payment are found here http://en.support.wordpress.com/payment/

  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

  Note: Automattic Inc. https://automattic.com/ owns WordPress.com and other products too likes Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to a the registered email address for each username account so if you have more than one username account that could be confusing you.