Contact WordPress Support Won’t Work
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Hi, I tried to install a theme and it seems to have crashed my site. I’m trying to contact Live Chat and the ‘Continue’ button is not working. The email box won’t work either. I’m not sure what to do.
The blog I need help with is: (visible only to moderators and staff)
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I’m having the same problem. And there is no way to contact support of any kind. I am very frustrated and want a full refund since I can’t get any support.
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Hi admin8c24267479 –
Your site is working. Do you still need help with this? You’ll want to inform the third party theme company that their product causes your site to crash, they will want to know. Write back and let us know. We can try to determine where the interference is happening.
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Good morning. I can help you here or send you an email. Which do you prefer? Please share more details about what’s gong on and the help that’s needed.
Our team is actively working to fix an issue that has popped up this week. It has affected a small amount of users where the contact form isn’t displaying or functioning correctly.
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please send me an email. Any time we try to pull up my website outside of my account where I can edit and make changes it just displays a white screen with the title at the top and that’s it. My info is not loading.
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Hi @intunewithallison, I’ve sent you an email with instructions on how to resolve this issue. Please follow up there.
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