Contact your hosting provider and set the following records in your DNS:

  • Unknown's avatar
    prmgcairns · Member ·

    If thriveinstitute.com.au currently has other name servers set, you will need to change this to the name servers below. Please keep in mind, this will affect any current services linked with thriveinstitute.com.au.

    The name servers you need to set are:

    ns1.syrahost.com
    ns2.syrahost.com

    If you are hosting your website with another provider and cannot update your name
    servers, please contact your hosting provider and set the following records in your

    DNS:
    MX record
    thriveinstitute.com.au –> mail.thriveinstitute.com.au

    A record
    mail.thriveinstitute.com.au –> 27.124.120.41

    I hope the above information explains what I require.
    Thank you for taking time to read it very much appreciated.
    Warmest regards

  • kathrynwp · Staff ·

    Hi there, since your domain isn’t registered through WordPress.com – we don’t register .com.au domains – you’ll need to log into your domain registration control panel to change the name servers and point them to your new host. According to your whois domain record, it looks like your domain was registered through Crazy Domains.

    Just let me know if I can be of further help.

  • kathrynwp · Staff ·

    I also replied here – please have a look before taking any action:

    https://en.forums.wordpress.com/topic/domain-email-hosted-with-crazydomains-require-update-dns-mx-records-as-above

  • The topic ‘Contact your hosting provider and set the following records in your DNS:’ is closed to new replies.