Contacting a real person at WordPress
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The help button only leads to the public forum. Is there a way to contact one of the ‘happiness engineers’?
The blog I need help with is: (visible only to logged in users)
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Everyone answering questions here is a real person. There’s rearely a question asked here in the per support forums that has not been asked previously and answered previously. Also assuming Volunteers do not have correct answers is incorrect.
All support docs are at https://support.wordpress.com/
There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/
Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact
Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.com
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