Contacting WordPress (not a forum) with an account-related question

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  garnermswsg · Member · Nov 14, 2014 at 11:24 pm

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  How can I ask WordPress an account-related question that I do not wish to present in a public forum?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 14, 2014 at 11:46 pm

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  All support docs are here http://support.wordpress.com

  These are our support options http://en.support.wordpress.com/help-support-options/

  This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

  Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.

  We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

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  teegeredward · Member · Nov 21, 2014 at 10:36 am

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  I tried to join wordpress about a 6 weeks ago but nothing came to my email. Tried again today and the reply was that you have no record of me.

  (email visible only to moderators and staff)

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  gracejiyoung · Member · Nov 21, 2014 at 6:59 pm

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  @garnermswsg-

  Hi there,

  I have responded to you privately. Please check your email and respond from there if you have any questions.

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  gracejiyoung · Member · Nov 21, 2014 at 7:02 pm

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  @teegeredward-

  Hi there,

  I have responded to you privately as well. Please check your email and respond from there if you have any questions.