Contacting wordpress.com expert

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  koolbeanz247 · Member · Oct 23, 2017 at 11:56 pm

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  Hi. How can I contact a wordpress.com expert

  The blog I need help with is: (visible only to logged in users)

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  jessestu · Member · Oct 24, 2017 at 12:07 am

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  This is a great place to do so! You can also open a live chat if you have any of the paid plans: https://wordpress.com/help/contact

  What are you wondering about?

  Best,
  Jesse

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  koolbeanz247 · Member · Oct 24, 2017 at 12:58 am

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  Ok thank you.

  It was about the polls. For the polls on my site using polldaddy I have comments enabled for people to be able to comment on the polls. Ive even tried commenting myself but afterwards it doesnt show up

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  koolbeanz247 · Member · Oct 24, 2017 at 12:59 am

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  And also is there a way to make fonts on wordpress.com bigger

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  kristinaismyname · Member · Oct 24, 2017 at 1:16 am

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  Happy to help you, if I can. Your site is currently private so I can’t test the poll option. I’ve requested an invite.
  Also, depending on the theme that you are using, you can make the fonts bigger in Theme > Customize > Font

  You can read more about custom fonts here: https://en.support.wordpress.com/custom-fonts/

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  kokkieh · Staff · Oct 24, 2017 at 5:12 am

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  Hi there,

  The Comments option on polls allows you to leave a comment in the poll in the Polldaddy website. The comments will only show there, not on your site.

  If you want people to be able to comment on the Poll page on your site instead, you need to enabled comments for that page. To do that, edit the page and click on Other Settings in the page settings. The Allow Comments option is there.

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  justjennifer · Member · Oct 24, 2017 at 11:47 am

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  @kristinaismyname just adding that if a community member’s site is marked Private, please tag the thread MODLOOK for Staff assistance rather than requesting an invite from the user, as Staff can see every site on WordPressdotcom, private or not. :)

  If you haven’t seen it yet, you might want to review https://en.support.wordpress.com/wordpress-com-volunteers/ which has a lot of good information.

  Thanks for your help.

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  justjennifer · Member · Oct 24, 2017 at 11:49 am

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  @kokkieh I just realized that bit of information about Private sites (discussed elsewhere) isn’t included in the Volunteers’ Support Guide. Thanks for your consideration. :)

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  kokkieh · Staff · Oct 24, 2017 at 3:09 pm

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  I missed that, thanks @justjennifer.

  @kristinaismyname, it’s fine to ask someone if they would be willing to set their site to public so you can take a look, but please don’t ask that they invite you or add you as a user if they don’t want to set to public. Tag for staff as @justjennifer suggests in that case instead.

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  kristinaismyname · Member · Oct 24, 2017 at 8:05 pm

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  @kokkieh @justjennifer Thanks for the clarification.

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  koolbeanz247 · Member · Oct 25, 2017 at 7:01 am

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  Hi again. Just had a question another question. For the polls I have multiple selections checked to select multiple answers. I chose up to 3. But how would people know to select multiple answers instead of just one. Do I put it in the title choose up to 3 

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  kokkieh · Staff · Oct 25, 2017 at 8:50 am

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  You’ll need to specify that in the question, yes.

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  koolbeanz247 · Member · Oct 26, 2017 at 2:21 am

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  Hi again. For the tlk.io widget its saying that my chat has no moderater and to login with twitter to moderate my chat? 

  Since its my chat I thought im automatically moderator 

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  kokkieh · Staff · Oct 26, 2017 at 8:16 am

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  The widget allows you to embed the chat on your site, but all the settings related to the chat box itself is controlled from tlk.io’s end, so they would better be able to answer this for you.

  But if you signed up with Twitter to create the channel with them, it would make sense that you also need to sign into the chat on your site using Twitter. Your WordPress.com username is not connected to that chat channel in any way, so being logged into your account does not mean you are logged into that chat.