Contacts visiting tracking issue

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  mohammadqureshi2512 · Member · Sep 15, 2015 at 10:33 am

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  We have Microsoft CRM Dynamics through which we track ‘Contacts’ visiting our Wrorpress sites.
  We have noticed that the each page visit comes through into our CRM but we are not able to connect the visits to contact(s).
  After investigation, our CRM developer come to conclusion, WorpdPress redirect user from their login page in a way with which the ‘cookies’ drops and the id carried within the link which contact is clicking, to visit the WordPress site, is removed after redirection from the login page.
  Please advise

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 15, 2015 at 11:00 pm

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  This is WordPress.COM support where we provide support only for blogs hosted by WordPress.COM. Support for WordPress.ORG software installs is here http://wordpress.ORG/support/

  Exactly what are the URLs of the sites you refer to please? We required them in order to verify hosting and provide accurate support.

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  mohammadqureshi2512 · Member · Sep 16, 2015 at 7:49 am

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  two of the sites we are using are below:

  connectedforabetterlife.com
  onesony-buildingbetterconnections.com

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  mohammadqureshi2512 · Member · Sep 20, 2015 at 4:46 pm

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  Hi Team

  Do you have any update?

  Regards

  Mo

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  timethief · Member · Sep 21, 2015 at 12:11 am

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  Neither of those is hosted by WordPress.COM and we don’t provide support for WordPress.ORG software here. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page