Content/Domain

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  lagomoia · Member · May 9, 2020 at 4:35 pm

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  Hello, I’d like to get the content on the site that I have deleted:

  – https://iamhupernikaohome.wordpress.com
  or
  – lagomoia.com

  Also, I’d like to use : lagomoia.com this domain on another platform?

  Please help thank you.

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  obt28 · Member · May 9, 2020 at 4:56 pm

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  Howdy @Lagomoia –

  Thanks for reaching out!

  You can recover contents that has been deleted within the last 30 days or contents you haven’t deleted permanently from your trash.

  To access your trash go to Admin dashboard > Site > Pages > then click on trashed. Learn more about restoring your deleted contents here: https://wordpress.com/support/trash/

  For transferring your domain to another registrar, please take a look at the help documentation: https://wordpress.com/support/move-domain/transfer-domain-registration/

  I hope this helps.

  Best,

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  lagomoia · Member · May 9, 2020 at 5:03 pm

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  Hello,

  I didn’t deleted the posts. I have deleted the site! So is there a way to get the content back?

  Also, concerning the domain, I want to use it on another platform than WordPress, but whenever I try to buy the domain it says it’s taken. (I have cancelled/asked for a refund for the “Premium Plan” today.

  Please help!

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  obt28 · Member · May 9, 2020 at 5:31 pm

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  Hello @lagomoia –

  If you didn’t export or backup your data before permanently deleting your website, I’m afraid your content cannot be recovered. You can get more Information about deleted sites from here: https://en.support.wordpress.com/delete-site/

  If the domain name you’re requesting is unavailable there is nothing you can do because it’s already belongs to someone else. It is either you’re waiting for it to be released after it has expired which is very unlikely or preferably you can get a new one.

  Best,

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  lagomoia · Member · May 9, 2020 at 6:12 pm

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  Hello,

  But I have just deleted everything today, is there a grace period?

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  obt28 · Member · May 9, 2020 at 6:43 pm

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  Hello @lagomoia –

  I’ve tag this thread so a WordPress support engineer can take a look to see if something can be done for you. Please be patient while they join the thread.

  Best,

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  supernovia · Staff · May 9, 2020 at 9:48 pm

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  Hi folks!

  
  @obt28 in some cases we can restore a site _and_ its content, so long as the person contacts us within 30 days of deletion. Thanks for your help though. Any time you run into this, please just add “modlook” right away so staff can check to see if the site can be restored.

  
  @lagomoia, I have restored https://iamhupernikaohome.wordpress.com to you, since it was only deleted 11 hours ago.

  You were already refunded for the domain purchase. If you’d like to re-purchase a plan, we can restore the domain for you. Or, if you want to register the domain elsewhere, wait about 5 days, and it will be released.

  And if you need any further clarification on that, please let us know what you’d like to do. Cheers!

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  obt28 · Member · May 9, 2020 at 9:51 pm

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  @supernovia thanks for pointing this out.

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  lagomoia · Member · May 9, 2020 at 10:24 pm

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  To both of you, THANK YOU!!

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  supernovia · Staff · May 9, 2020 at 11:28 pm

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  I’m glad we could help. Enjoy your weekend!