Content is gone!
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Domain: spexad.com ( previous main domain, not .wordpress.com )
I noticed recently our website seems to have disappeared. The domain is still registered, but all of our content is gone. If I go to “Manage Blogs” I can see it under linked blogs. I tried my best to recover or access my website or blog but not luck. it’s like all the work is gone.
I made a purchase of monthly personal plan thinking it was the problem, even thought it was included in a package bought through Godaddy. If I’m not mistaken
I may missed up with some options without realizing what I have done. What matters the most is getting the previous work back.
The blog I need help with is: (visible only to logged in users)
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Hi there,
The site at spexad.com is not hosted here on WordPress.com. The site is listed in your WordPress.com account because you have it connected here via the Jetpack plugin, but that site was made using the open source WordPress software made on WordPress.org, and is hosted at GoDaddy.com.
It appears that you’re somehow redirecting that domain from GoDaddy to us at the moment, which is why it’s showing the WordPress.com site at spexad.wordpress.com instead, but that site was only created yesterday. The personal plan and domain mapping upgrade you bought for that site yesterday will not get your content back, as your content has never been hosted on our servers. You can cancel those upgrades again for a full refund from the Purchases page at https://wordpress.com/me/purchases
To find out what happened to your content, you’ll need to contact support at GoDaddy, as that’s where your content was hosted. Also ask them to remove the redirect/domain masking that’s currently pointing that domain to your WordPress.com site you created yesterday, as that’s not doing anything to help matters at the moment.
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