Content loaded but not displayed.
-
Hi, on the homepage there is a section with some thumbnails. When clicking on thumbnails, an overlay opens. Though, the overlay stopped displaying the content (and seems to just be loading it). All the plugins are up to date and I believe that an update did create an ‘incompatibility’ in the code. I would much appreciate youe help. Thank you, marie
WP.com: Yes
Correct account: Unknown -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
-
Hello Aleone,
Of course, my website is krispykrush.com .
Sorry, I thought it went with my post.
Please let me know if I need to add anything else.
Marie -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
-
-
It’s not so much a “rule” as is it that we only have access to data about sites that are located on our WordPress.com servers. If your site is hosted elsewhere, we have no access and cannot assist you in troubleshooting.
- The topic ‘Content loaded but not displayed.’ is closed to new replies.
WordPress.com Forums 