Content of Site is Missing

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  andrewahldesign · Member · Jul 23, 2018 at 3:12 pm

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  Hi, it looks like my site at andrewahldesign.com is missing all it’s original content and is now directed to some Russian gambling site. Please help.

  The blog I need help with is: (visible only to logged in users)

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  cookgardensew · Member · Jul 23, 2018 at 3:24 pm

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  Hi @aandrewahldesign.

  http://andrewahldesign.com/ appears to be self-hosted through GoDaddy. This forum is focused on supporting sites that are hosted here at WordPress.com.

  You can find the support forums for self-hosted sites over at WordPress.org, though in this case I would suggest contacting GoDaddy support for assistance.

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  andrewahldesign · Member · Jul 24, 2018 at 12:33 am

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  Thanks! I’m working with GoDaddy regarding the site but is there a way that I can get back my access to my site? The hacker has changed my username and password.

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  cookgardensew · Member · Jul 24, 2018 at 2:59 am

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  I know how frustrating it must be to not have access to your site. Unfortunately, there isn’t any way for support staff here to access it because the site is hosted on servers at GoDaddy.

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  andrewahldesign · Member · Jul 27, 2018 at 6:54 pm

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  Thanks again! I was able to regain access to my site. Is there a way for me to restore my user account and reassociate it back with my site?

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  cookgardensew · Member · Jul 31, 2018 at 10:01 pm

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  Definitely! In your site’s Dashboard you should see “Jetpack” in the left sidebar. Click on that and you will see your Jetpack Dashboard. Scroll down towards the bottom and there will be a heading titled “Connections.” You can use the “manage connections” option there to re-connect to your WordPress.com account.

  Have a great day!